Returns

If for whatever reason you are not happy with the products you ordered, you may return them within 7 calendar days from delivery.

Items may be returned if the following terms, in which you agreed when placing the order, are met:

  • The products are in the original condition in which they were delivered.
  • The products have not been tried on, worn or tampered with in any way.
  • The products are in resaleable condition.

We will not accept returned items if:

  • Products have been damaged, used or tampered with (including packaging).
  • Hair extension products have been unravelled or poorly replaced inside the packaging.
  • Products are not in their original resaleable condition.

To process a return, click here


Next day delivery: Order by 3pm